Associate Project Manager in Work From Home at Intrado

Job Description

Summary: The Associate Technical Project Manager will support the planning, execution, and completion of technical projects. This role involves collaborating with cross-functional teams, managing project schedules, and ensuring that projects are delivered on time and within scope. The ideal candidate will be a quick learner with some exposure to technology, excellent communication skills, and a passion for project management.

The team you’ll be working on supports ECaTS (Emergency Call Tracking System) implementations. This is a software based tool that is sold to 911 Call Centers to help them with reporting. Example- how long their 911 call takers have been on the phone and how many calls they’ve taken throughout the day. 

For more information check out our website here: https://www.intrado.com/ecats 

Key Responsibilities:

1. Project Planning and Coordination:
   • Assist in defining project scope, objectives, and deliverables in collaboration with senior management and stakeholders.
   • Develop detailed project plans, timelines, and resource allocation schedules.
   • Coordinate internal resources and third parties/vendors for the flawless execution of projects.
2. Project Execution:
   • Monitor project progress and handle any issues that arise.
   • Use appropriate verification techniques to manage changes in project scope, schedule, and costs.
   • Measure project performance using appropriate systems, tools, and techniques.
3. Communication and Reporting:
   • Maintain comprehensive project documentation.
   • Provide regular updates to senior management and stakeholders on project status, risks, and issues.
   • Facilitate communication and collaboration among project team members and stakeholders.
4. Risk Management:
   • Identify potential project risks and develop mitigation strategies.
   • Track project risks and implement contingency plans as needed.
5. Quality Assurance:
   • Ensure that all projects are delivered on-time, within scope, and within budget.
   • Conduct post-project evaluations and identify successful and unsuccessful project elements.
6. Technical Support:
   • Provide technical assistance and support to project teams.
   • Understand and analyze technical requirements and translate them into project tasks and milestones.

Qualifications:

• Education: Bachelor’s degree in Computer Science, Business or a related field.
• Experience:
  • 1 year of experience in technical project management, office administration or a related role.
  • Experience working with project management tools (e.g., MS Project, JIRA, Asana).
• Technical Skills:
• Soft Skills:
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Problem-solving mindset and attention to detail.

Nice to Have:

• Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) certification or any additional relevant certification.
• Experience in the industry relevant to the organization (e.g., software development, IT services, etc.).

Benefits & Compensation:

Want to love where you work? At Intrado, we offer a comprehensive benefits package that includes what you’d expect (medical, dental, vision, life and disability coverage, paid time off, 401k retirement plan with company match and flexible spending accounts), and several that go above and beyond – tuition reimbursement, paid parental leave, access to a robust library of personal and professional training resources, employee discounts, critical illness, hospital  indemnity and pet insurance, identity protection, and more! Apply today to join us in work worth doing!

The starting salary for this position is $24.71 an hour ($51,400 a year).