Application Systems Administrator in Work From Home at Intrado

Date Posted: 1/8/2022

Job Snapshot

Job Description

For this opening we will consider candidates from the following locations: ,MEX,Mexico |

Our Life & Safety Product Technology Group is currently seeking a Systems Administrator. This role maintains and administers many critical 9-1-1 applications for call paths, provisioning and authentication that are web based. This role will work remote until further notice and  it may  be required to go into our  Mexico City office at Gral. Benjamín Hill 229, Hipódromo.

Day to day responsibilities include, but are not limited to:

  • Maximize system performance and reduce un-scheduled maintenance
  • Resolve application failures in a timely basis
  • Installation of application software and updates/upgrades
  • Monitor platforms as needed, review file transfers error logs and special requests
  • Carry out scheduled and emergency maintenance of system ensuring optimal platform operation
  • Other duties as assigned

Minimum Qualifications


  • 4 years of University with course work in Information Systems, MIS or a related field; however equivalent experience can be considered

Experience and Technical Skills

  • 2+ years of experience in systems, telecommunications or application administration or related experience
  • Prior experience installing enterprise software, system configuration, and troubleshooting required
  • Strong experience with Unix and Windows and knowledge of command line
  • Basic understanding of networking principles (route/switch, load balancing and IP networking)
  • Basic understanding of database manipulation
  • Familiarity with application monitoring, prefer HPOV and/or OMI
  • Exceptional problem solving and analytical skills
  • Windows/Linux Administration
  • Application Monitoring
  • Understanding of release management process
  • Must be able to read, write and speak English at a proficient level

Benefits & Compensation

Want to love where you work? At Intrado, we offer a comprehensive benefits package that includes what you’d expect (medical, dental, vision, life and disability coverage, paid time off, a 401(k) retirement plan with company match and flexible spending accounts), and several that go above and beyond – tuition reimbursement paid parental leave, access to a robust library of personal and professional training resources, employee discounts, critical illness, hospital indemnity and pet insurances, identity protection and more! Apply today to join us in work worth doing!


Connecting people with each other and the right information is mission critical. Our Company develops innovative cloud-based technology to make it easier, more effective and more efficient to make the right connections. Our solutions put people in sync with each other and the right information, so they gain the insight needed to reach better decisions on the issues that matter most. We do it with a laser focus on reliability.

The Company is a leading provider of technology-driven, communication services, serving Fortune 1000 companies and other clients in a variety of industries, including telecommunications, retail, financial services, public safety, technology and healthcare. For more than 30 years, we have been leading the way in hosted and cloud-based solutions.

Our solutions connect people with each other and the information needed to gain insights for better decisions on the issues that matter most – Information to Insight.

Our Company has sales and/or operations in the United States, Canada, Europe, the Middle East, Asia Pacific, Latin and South America and is an Equal Opportunity Employer – Veterans/Disabled and Other Protected Categories.  Our Company welcomes and encourages applications of individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.


Intrado’s Life & Safety division is responsible for some critical parts of our everyday life. Our solutions are responsible for everything that happens after a 9-1-1 call is placed – call routing, delivery, location determination and data management. Whether you call from a landline, cell phone or text 9-1-1, we make sure first responders get the right information at the right time so they can save lives.

Intrado also provides notifications to the utilities, healthcare and educational sectors. Our platform provides multi-modal communications that meet an individual’s contact preference and routes over 4 billion notifications each year. At the end of the day, Intrado believes that keeping people in our communities safe, connected and healthy is a top priority.

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