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Notre culture


Le monde évolue rapidement et nécessite des moyens innovants pour assurer la sécurité, la productivité, la santé et le bonheur des gens. Lorsque vous travaillez pour une entreprise avec une portée aussi large qu'Intrado, vous faites en fait partie de ces solutions. En fait, en transformant l'information en Insight, nous avons un impact positif sur les gens chaque jour. Nous pouvons même dire que nous travaillons pour une entreprise qui sauve des vies.

Notre culture est une incarnation vivante et respirante de nos valeurs, de notre éthique et de nos principes en action.Imaginez un lieu de travail où vous êtes entouré de personnes passionnées par ce qu'elles font, qui respectent leurs coéquipiers, qui partagent vos valeurs et aiment apprendre et échanger des connaissances. Un endroit où votre voix compte et où vous pouvez trouver des mentors et encadrer les autres. Où vous avez un accès régulier aux leaders à tous les niveaux. C'est le genre de culture que nous construisons chez Intrado. Nous disons «construire» parce que ce sont des efforts qui ne s'arrêtent jamais, et chaque nouvel employé est un tremplin vers cet objectif ultime.

Core Principles

Commitment to Being a Customer-Centric Organization

In every product we develop and each interaction we engage in, we strive to deliver unmatched value and a seamless experience. Our guiding question in every decision and action is, “Does this serve the best interests of our customers?”

Passion for Product Innovation

Intrado was founded as a groundbreaking innovative company that disrupted the status quo in the Emergency Services industry. Our roots have always been grounded by our passion for innovation, and we are committed to advancing safety services through cutting-edge product innovation.

Obsession with Operational Excellence

We strive for seamless execution across every business function. We pride ourselves on implementing effective processes and procedures that ensure smooth and cohesive operations. Continually evolving and enhancing our methods to achieve maximum efficiency.

Prudent Stewards of Stakeholder Capital

We exercise careful judgment in the allocation of our shareholders' capital. Key questions guide our decisions: “Is every dollar spent maximizing long-term value?”, “Are we making worthwhile investments?”, “Is our capital being directed towards the development and growth of innovative products?”, and “Are we ensuring fair compensation for our employees to support our long-term objectives?”

Team Values

Obsessed with Customer Success

Obsessed with Customer Success

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We listen to our customers and understand that their success defines our success. We are here to drive our customer's business. In everything we do, we think about whether our actions are helping our customers be successful.


Have a Bias Towards Action

Have a Bias
Towards Action

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We always keep moving and don't get paralyzed by thinking and planning. Execution is always top of mind.


Invent but Simplify

Invent but Simplify

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We create simplicity out of complexity of managing safety platforms for our customers. Our emphasis on innovation applies to both technology and simplifying the customer experience.


Move with Speed and Urgency

Move with Speed and Urgency

X


We move fast to keep up with the market. There is a sense of urgency in the market and we push to stay ahead of the curve.


Maintain the Highest Standards

Maintain the Highest Standards

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We always keep moving and don't get paralyzed by thinking and planning. Execution is always top of mind.


Be Curious and a Fast Learner

Be Curious and a Fast Learner

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We investigate best practices and techniques to help us become better and more distinctive. We constantly seek to expand our knowledge and embrace new ways of thinking.


Hire the Best and Develop

Hire the Best and Develop

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We have top notch talent. We ensure we are developing the talent and providing paths for our employees to grow. We create an environment that allows our employees to maximize their abilities and shine.


Are Right More Often Than Not

Are Right More
Often Than Not

X


We may not always be right, but it's crucial that we are correct more often than not. This approach relies on sound judgment, competence, and a comprehensive understanding of our tasks.


Deliver Results

Deliver Results

X


We are committed to growing the company. When we commit to taking on a task, we deliver. We do what we said we would do, and we work relentlessly to get it done.


Be Accountable

Be Accountable

X


We don't make excuses about why something did not work out. We accept our mistakes and find ways to learn and grow from them.


Assume Positive Intent

Assume Positive Intent

X


We challenge each other’s ideas in order to find the best outcomes. This is meant to be collaborative and not done with ill intent.


Think Big

Think Big

X


We are committed to challenge the status quo and aim for ambitious goals that transform and innovate beyond conventional limits.


Collaborate Cross Functionally

Collaborate
Cross Functionally

X


We build bridges across functional areas fostering a culture of sharing knowledge and mutual support.


Team Values

Obsessed with Customer Success

Obsessed with Customer Success

X


We listen to our customers and understand that their success defines our success. We are here to drive our customer's business. In everything we do, we think about whether our actions are helping our customers be successful.


Have a Bias Towards Action

Have a Bias Towards Action

X


We always keep moving and don't get paralyzed by thinking and planning. Execution is always top of mind.


Invent but Simplify

Invent but Simplify

X


We create simplicity out of complexity of managing safety platforms for our customers. Our emphasis on innovation applies to both technology and simplifying the customer experience.


Move with Speed and Urgency

Move with Speed and Urgency

X


We move fast to keep up with the market. There is a sense of urgency in the market and we push to stay ahead of the curve.


Maintain the Highest Standards

Maintain the Highest Standards

X


We always keep moving and don't get paralyzed by thinking and planning. Execution is always top of mind.


Be Curious and a Fast Learner

Be Curious and a Fast Learner

X


We investigate best practices and techniques to help us become better and more distinctive. We constantly seek to expand our knowledge and embrace new ways of thinking.


Hire the Best and Develop

Hire the Best and Develop

X


We have top notch talent. We ensure we are developing the talent and providing paths for our employees to grow. We create an environment that allows our employees to maximize their abilities and shine.


Are Right More Often Than Not

Are Right More Often Than Not

X


We may not always be right, but it's crucial that we are correct more often than not. This approach relies on sound judgment, competence, and a comprehensive understanding of our tasks.


Deliver Results

Deliver Results

X


We are committed to growing the company. When we commit to taking on a task, we deliver. We do what we said we would do, and we work relentlessly to get it done.


Be Accountable

Be Accountable

X


We don't make excuses about why something did not work out. We accept our mistakes and find ways to learn and grow from them.


Assume Positive Intent

Assume Positive Intent

X


We challenge each other’s ideas in order to find the best outcomes. This is meant to be collaborative and not done with ill intent.


Think Big

Think Big

X


We are committed to challenge the status quo and aim for ambitious goals that transform and innovate beyond conventional limits.


Collaborate Cross Functionally

Collaborate Cross Functionally

X


We build bridges across functional areas fostering a culture of sharing knowledge and mutual support.


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Si vous êtes intéressé par des opportunités de carrière, mais que vous n'êtes pas prêt à postuler,rejoignez notre réseau de talents pour rester connecté avec nous et recevoir des mises à jour sur les dernières opportunités d'emploi et les nouvelles de l'entreprise.

Intrado, anciennement West, est un partenaire technologique mondial innovant et basé sur le cloud pour des clients du monde entier. Nos solutions connectent les personnes et les organisations au bon moment et de la bonne manière, ce qui rend ces connexions essentielles à la mission plus pertinentes, engageantes et exploitables, transformant les informations en Insight

Intrado, anciennement West, est un partenaire technologique mondial innovant et basé sur le cloud pour des clients du monde entier. Nos solutions connectent les personnes et les organisations au bon moment et de la bonne manière, ce qui rend ces connexions essentielles à la mission plus pertinentes, engageantes et exploitables, transformant les informations en Insight

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