Sr. Atlassian Analyst in Makati at Intrado

Date Posted: 9/18/2021

Job Snapshot

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Job Description

For this opening we will consider candidates from the following locations: Makati,Metro Manilla,Philippines |

What you’ll do:

  • Oversee, manage, and develop within the Atlassian ecosystem
  • You will be the strategic end-to-end owner of all Atlassian services
  • Architect creative solutions to complex problems, validate the business requirements with stakeholders and provide the optimal IT solution using Jira
  • Define and manage user roles, collaborating with our identity and access management team.
  • Determine ways to optimize/improve Jira process workflows, as well as identify where functionality can/cannot meet user requests
  • Develop metrics dashboards and advanced filters in Jira to provide end-users and business leadership with meaningful operational/performance metrics and status reports
  • Collaborate on the backend support of the Atlassian environment, and coordinate application maintenance and upgrades
  • Deliver educational information to internal customers and administrators to drive further adoption of JIRA
  • Communicate complex technical concepts clearly to customers
  • Work with developers which have a highly technical demand for the Atlassian environment
  • Creates test cases and generates test reports for testing JIRA projects implementation and enhancements

Experience required:

  • Bachelor’s degree preferred or equivalent experience.
  • Experience in the administration, configuration and support of Jira including:
    • Jira Agile, Jira add-ons, associated plug-ins and extensions
    • Project Setups, Epics, Components
    • JIRA Reporting and Report Filters, JQL
    • JIRA Labels
    • JIRA Projects Role, Access and administration
    • Jira REST APIs
    • Groovy, Java and Python
  • You have integrated JIRA and Confluence with SaaS and on-premise applications.
  • Working knowledge of using Jira REST API or other REST based web services.
  • Skills to develop solutions for integration with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes.
  • Deep understanding of Atlassian architecture, focussing on JIRA, Jira Service Desk and Confluence with a deep understanding of modularized workflows, permission schemes, notification schemes, screens schemes.
  • Ability to work independently across functions and work with all levels of users and management.
  • Strong analytical and interpersonal skills, including ability to adapt to a dynamic project environment and handle multiple projects simultaneously.
  • Strong verbal and written communication skills.
  • Microsoft SQL Server or MySQL Database administration skills


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