Lead DevOps Engineer (Flowroute) in Work From Home at Intrado

Date Posted: 11/22/2021

Job Snapshot

Job Description

For this opening we will consider candidates from the following locations: Seattle,WA,United States | , United States

This opportunity is 100% work from home from anywhere in the United States.

Job Summary:  We’re looking to add a Lead DevOps Engineer/SRE to our team who wants to have a big impact shaping an innovative and meaningful B2B SaaS solution that helps customers have more meaningful conversations.  In this role, you’ll be a central part of a team that is passionate about systems thinking, amplifying feedback loops, and continual experimentation and learning. You’ll have a broad field of influence and will work alongside multi-functional teams, automating cloud operations, crafting tools, improving CI/CD pipelines, evangelizing cloud technologies internally, and assisting development teams with their monitoring/alerting/response processes.

About Flowroute: Flowroute, the first software-centric carrier, provides communication services and technology for cloud-based products. By providing businesses programmatic access to communications infrastructure services, Flowroute removes the complexity of introducing new communications solutions to market. The patented nationwide Flowroute HyperNetwork™ delivers leading carrier-quality calling and messaging services with unparalleled reliability, reach, and simplicity. Flowroute is a part of Intrado, a global technology leader.

If you are a developer who lives to solve unique problems and develop applications, APIs, and systems that will disrupt the traditional telecommunications industry, we'd love to speak with you!

What you’ll be doing: 

In any given week you’ll managing priorities such as: 

  • Building infrastructure to power new services or expand existing ones
  • Building capabilities that shorten MTTR for code shipment
  • Improving methodologies for managing and monitoring our cloud infrastructure (we use and love AWS)
  • Pioneering the use of a new feature of our cloud environment
  • Improving existing DevOps practices
  • Mentor and train other team members with best practices and coding standards
  • Make strategic decisions on complicated and ambiguous technical problems
  • Diving into an app’s behavior with our Application Development Team 

Minimum Qualifications: 

  • Bachelor’s degree from an accredited college or university with major course work in computer science or a related field required.  Equivalent work experience in a similar position may be substituted for educational requirements
  • 7 years knowledge in one or more mainstream programming language and mainstream development tools
  • 7 years knowledge with Unix/Linux platforms

Preferred Requirements:

  • Experience in a role where the business runs on a cloud, and you have been responsible for portions of leading the use of that cloud
  • Experience with AWS (EC2, Lambda, DynamoDB, Redshift, etc.)
  • Working knowledge of Docker and container management
  • Experience with Django, PostgreSQL, Redis, SIP, SMPP, Kamailio
  • Intermediate experience with Python, Bash
  • You have experience in Information Security practices and principles
  • A good understanding of a configuration management (we use Ansible and CloudFormation)
  • Strong skills with building and maintaining CI/CD pipelines
  • Excellent knowledge of TCP/IP networking


Connecting people with each other and the right information is mission critical. Our Company develops innovative cloud-based technology to make it easier, more effective and more efficient to make the right connections. Our solutions put people in sync with each other and the right information, so they gain the insight needed to reach better decisions on the issues that matter most. We do it with a laser focus on reliability.

The Company is a leading provider of technology-driven, communication services, serving Fortune 1000 companies and other clients in a variety of industries, including telecommunications, retail, financial services, public safety, technology and healthcare. For more than 30 years, we have been leading the way in hosted and cloud-based solutions.

Our solutions connect people with each other and the information needed to gain insights for better decisions on the issues that matter most – Information to Insight.

Our Company has sales and/or operations in the United States, Canada, Europe, the Middle East, Asia Pacific, Latin and South America and is an Equal Opportunity Employer – Veterans/Disabled and Other Protected Categories.  Our Company welcomes and encourages applications of individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.


Intrado Cloud Collaboration provides meeting, messaging and collaboration tools that allow businesses to unlock the creativity of their teams and fuel productivity as if everyone was in one room – even when team members are across the globe.

Intrado also offers Cloud PBX systems for globally distributed corporations, Cloud Contact Centers to enable technical support and remote agents supporting businesses and Hosted MPLS Networks to increase business efficiency, execution and security.

With products and services ranging from audio / video conferencing services to meeting management tools, we also provide professional services to ensure support and training at each stage – from implementation of our tools and services throughout the customer lifecycle. Intrado is the #1 global conferencing partner, Cisco Meetings partner and a Microsoft Gold Collaboration Partner.


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